Appliance Repair Technician how-to

How to Diagnose a Refrigerator That Isn’t Cooling

Most cooling problems follow a pattern.

Updated By the Career Education Institute Curriculum Team
Quick answer

Most cooling problems follow a pattern. In short: check; listen; check, then complete the remaining steps below.

Step by step

  1. Check settings.

  2. Listen for the compressor.

  3. Check the condenser fan.

  4. Check for frost on coils.

  5. Test the defrost system.

  6. Test the thermistor.

Safety reminders for appliance repair technicians

  • Unplug appliances
  • Shut off gas
  • Handle refrigerant safely
  • Lift with dollies

Compressor · Defrost heater · Thermistor · Control board · Drain pump · Heating element: see the full appliance repair technician glossary.

More appliance repair technician how-to guides

Enroll in trainingTake fit quiz