Bellhop how-to
How to Give a Great Room Orientation
A good orientation earns trust.
Quick answer
A good orientation earns trust. In short: open; show; show, then complete the remaining steps below.
Step by step
Open the door for the guest.
Show lights and thermostat.
Show Wi-Fi info.
Point out amenities.
Ask if they need anything.
Thank them.
Safety reminders for bellhops
- Lift with your legs
- Don’t overload carts
- Protect guest property
- Follow security procedures
Key terms
Guest experience · Lost and found · Radio code · Accessibility · Incident report · Bell stand: see the full bellhop glossary.