Compliance Officer how-to
How to Handle a Hotline Report
Hotlines catch problems early.
Quick answer
Hotlines catch problems early. In short: log; protect; assess, then complete the remaining steps below.
Step by step
Log the report.
Protect confidentiality.
Assess urgency.
Investigate.
Take action.
Close the loop.
Safety reminders for compliance officers
- Protect whistleblowers
- Protect confidential data
- Follow investigation procedures
- Escalate serious risks
Key terms
Regulation · Compliance program · Risk assessment · Monitoring · Audit · Hotline: see the full compliance officer glossary.