Credit Counselor how-to

How to Help a Client Read a Credit Report

Understanding reports builds control.

Updated By the Career Education Institute Curriculum Team
Quick answer

Understanding reports builds control. In short: get; check; review, then complete the remaining steps below.

Step by step

  1. Get the free reports.

  2. Check personal info.

  3. Review accounts.

  4. Look for errors.

  5. Explain late payments.

  6. Dispute errors.

Safety reminders for credit counselors

  • Protect client financial data
  • Follow consumer protection laws
  • Avoid conflicts of interest
  • Refer clients in crisis to help

Debt management plan · Budget · Credit score · Credit report · Debt-to-income ratio · Collections: see the full credit counselor glossary.

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