Logistics Manager how-to

How to Improve On-Time Delivery

On-time delivery keeps customers.

Updated By the Career Education Institute Curriculum Team
Quick answer

On-time delivery keeps customers. In short: measure; find; talk, then complete the remaining steps below.

Step by step

  1. Measure it.

  2. Find late causes.

  3. Talk to carriers.

  4. Fix dock delays.

  5. Set cutoff times.

  6. Review weekly.

Safety reminders for logistics managers

  • Enforce forklift safety
  • Keep docks safe
  • Prevent ergonomic injuries
  • Run safety meetings

WMS · TMS · 3PL · Cross-docking · On-time delivery · Fill rate: see the full logistics manager glossary.

More logistics manager how-to guides

Learn this in Logistics Manager trainingTake the practice test
Enroll in trainingTake fit quiz