Meter Reader how-to

How to Troubleshoot a Smart Meter Not Reporting

Smart meters still need checks.

Updated By the Career Education Institute Curriculum Team
Quick answer

Smart meters still need checks. In short: check; check; check, then complete the remaining steps below.

Step by step

  1. Check the display.

  2. Check signal.

  3. Check for damage.

  4. Do a manual read.

  5. Report.

  6. Schedule replacement.

Safety reminders for meter readers

  • Watch for dogs
  • Don’t touch tampered meters
  • Drive safely
  • Watch for electrical hazards

Meter · kWh · CCF · Smart meter · AMI · Tampering: see the full meter reader glossary.

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