Security Supervisor how-to

How to Manage a Security Incident

Clear leadership keeps incidents under control.

Updated By the Career Education Institute Curriculum Team
Quick answer

Clear leadership keeps incidents under control. In short: assess; call; assign, then complete the remaining steps below.

Step by step

  1. Assess the situation and safety.

  2. Call emergency services if needed.

  3. Assign officers to roles.

  4. Control access to the area.

  5. Preserve evidence and video.

  6. Document and debrief.

Safety reminders for security supervisors

  • Follow use-of-force policies
  • Wear high-visibility gear on outdoor patrols
  • Keep radio contact with officers
  • Know emergency plans for each site

Post orders · Access control · Incident report · Patrol · CCTV · Escalation: see the full security supervisor glossary.

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