Stock Associate how-to
How to Pick an Online Order
Accurate picking keeps customers happy.
Quick answer
Accurate picking keeps customers happy. In short: open; follow; scan, then complete the remaining steps below.
Step by step
Open the pick list on the scanner.
Follow the efficient route.
Scan each item.
Check quality and dates.
Substitute only as allowed.
Pack and stage the order.
Safety reminders for stock associates
- Lift with your legs and ask for help with heavy boxes
- Use box cutters safely
- Follow pallet jack and forklift rules
- Keep aisles clear for customers
Key terms
Pallet · Facing · Rotation · FIFO · Planogram · Overstock: see the full stock associate glossary.