Casino Floor Supervisor Job Description Template

Job title

Casino Floor Supervisor

Job summary

[Company name] is seeking a dependable casino floor supervisor to join our team in [city, state]. In this role, you will supervise dealers, watch games and support our team’s commitment to safety, quality and service.

Responsibilities

• Supervise dealers
• Watch games
• Approve payouts
• Rate players
• Resolve disputes
• Spot cheating
• Manage table limits
• Follow company policies, safety procedures and applicable regulations

Required qualifications

• High school diploma or equivalent
• Current license or certification as required by [state]
• Working knowledge of game rules and game protection
• Observation and composure
• [Add role-specific requirements, such as driver’s license or ability to pass a background check, if job-related]

Preferred qualifications

• State gaming license
• Game protection training
• Responsible gaming training
• Experience with player tracking systems

Skills

• Player rating
• Fill and credit procedures
• Dispute handling
• Regulations
• Leadership
• Customer service

Work environment and schedule

Supervisors work on casino floors. Nights, weekends and holidays.

Pay and benefits

$[min]–$[max] per [hour/year], depending on experience. [List benefits: health insurance, paid time off, retirement plan, training and certification support.]

Equal opportunity

[Company name] is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law, and we provide reasonable accommodations upon request.