Job description template

Human Services Assistant Job Description Template

A copy-ready human services assistant job description with responsibilities, qualifications, skills and pay guidance: customize it for your company in minutes.

Updated By the Career Education Institute Curriculum Team
How to use this template

Copy the template below, replace the bracketed fields and tailor duties to your workplace. For pay, national BLS data shows human services assistants earn a median of $45,930 ($22.08/hour); the middle 50% earn $38,150–$54,350.

Job title

Human Services Assistant

Job summary

[Company name] is seeking a dependable human services assistant to join our team in [city, state]. In this role, you will help clients apply for benefits, connect clients to community resources and support our team’s commitment to safety, quality and service.

Responsibilities

  • Help clients apply for benefits
  • Connect clients to community resources
  • Assist with case management
  • Visit clients at home or in programs
  • Run program activities
  • Keep case records
  • Support social workers and counselors
  • Follow company policies, safety procedures and applicable regulations

Required qualifications

  • High school diploma or equivalent
  • Working knowledge of benefits applications and resource navigation
  • Empathy and patience
  • [Add role-specific requirements, such as driver’s license or ability to pass a background check, if job-related]

Preferred qualifications

  • Human Services Board Certified Practitioner (HS-BCP)
  • Mental Health First Aid
  • Community health worker certification
  • Experience with case management systems

Skills

  • Case documentation
  • Intake interviews
  • Program support
  • Data entry
  • Organization
  • Communication

Work environment and schedule

Assistants work in nonprofits, government agencies, shelters, group homes and community centers. Most work full-time; residential programs may include evenings and weekends.

Pay and benefits

$[min]–$[max] per [hour/year], depending on experience. [List benefits: health insurance, paid time off, retirement plan, training and certification support.]

Equal opportunity

[Company name] is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law, and we provide reasonable accommodations upon request.

Tips for a human services assistant job posting that attracts applicants

  • Use the title candidates search for. “Human Services Assistant” is the clearest; alternates include Case Aide, Social Services Assistant, Community Support Worker.
  • Show the pay range. Postings with pay get more qualified applicants, and a growing number of states and cities require pay ranges in job postings.
  • Separate must-haves from nice-to-haves. Long requirement lists discourage qualified candidates, especially career changers.
  • Describe a real day. Borrow from our day in the life of a human services assistant so applicants self-select accurately.
  • Mention training. Highlighting structured onboarding: such as Human Services Assistant training: widens your applicant pool.

Next steps

Screen and interview with our Human Services Assistant hiring guide, then onboard with the 30-60-90 day plan.

Team pricing