Job description template

Mail Clerk Job Description Template

A copy-ready mail clerk job description with responsibilities, qualifications, skills and pay guidance: customize it for your company in minutes.

Updated By the Career Education Institute Curriculum Team
How to use this template

Copy the template below, replace the bracketed fields and tailor duties to your workplace. For pay, national BLS data shows mail clerks earn a median of $39,280 ($18.89/hour); the middle 50% earn $35,470–$46,450.

Job title

Mail Clerk

Job summary

[Company name] is seeking a dependable mail clerk to join our team in [city, state]. In this role, you will sort incoming mail, deliver mail and packages and support our team’s commitment to safety, quality and service.

Responsibilities

  • Sort incoming mail
  • Deliver mail and packages
  • Run postage meters
  • Operate folding and inserting machines
  • Prepare bulk mailings
  • Track packages
  • Screen suspicious mail
  • Follow company policies, safety procedures and applicable regulations

Required qualifications

  • High school diploma or equivalent
  • Working knowledge of mail sorting and postage meters
  • Reliability and organization
  • [Add role-specific requirements, such as driver’s license or ability to pass a background check, if job-related]

Preferred qualifications

  • USPS bulk mail training
  • Mailpiece Design Professional
  • Forklift certification
  • Experience with postage meters

Skills

  • Inserting machines
  • Package tracking
  • Bulk mail rules
  • Delivery routing
  • Accuracy
  • Courtesy

Work environment and schedule

Mail clerks work in mailrooms of companies, hospitals, universities and print shops. Full-time daytime hours.

Pay and benefits

$[min]–$[max] per [hour/year], depending on experience. [List benefits: health insurance, paid time off, retirement plan, training and certification support.]

Equal opportunity

[Company name] is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law, and we provide reasonable accommodations upon request.

Tips for a mail clerk job posting that attracts applicants

  • Use the title candidates search for. “Mail Clerk” is the clearest; alternates include Mailroom Clerk, Mail Machine Operator, Mail Services Assistant.
  • Show the pay range. Postings with pay get more qualified applicants, and a growing number of states and cities require pay ranges in job postings.
  • Separate must-haves from nice-to-haves. Long requirement lists discourage qualified candidates, especially career changers.
  • Describe a real day. Borrow from our day in the life of a mail clerk so applicants self-select accurately.
  • Mention training. Highlighting structured onboarding: such as Mail Clerk training: widens your applicant pool.

Next steps

Screen and interview with our Mail Clerk hiring guide, then onboard with the 30-60-90 day plan.

Team pricing