Job description template

Postal Clerk Job Description Template

A copy-ready postal clerk job description with responsibilities, qualifications, skills and pay guidance: customize it for your company in minutes.

Updated By the Career Education Institute Curriculum Team
How to use this template

Copy the template below, replace the bracketed fields and tailor duties to your workplace. For pay, national BLS data shows postal clerks earn a median of $62,130 ($29.87/hour); the middle 50% earn $56,740–$70,890.

Job title

Postal Clerk

Job summary

[Company name] is seeking a dependable postal clerk to join our team in [city, state]. In this role, you will serve customers, sell stamps and money orders and support our team’s commitment to safety, quality and service.

Responsibilities

  • Serve customers
  • Sell stamps and money orders
  • Weigh packages
  • Explain mailing options
  • Sort mail
  • Distribute PO box mail
  • Handle cash
  • Follow company policies, safety procedures and applicable regulations

Required qualifications

  • No formal educational credential
  • Working knowledge of postal rates and mail classes
  • Courtesy and patience
  • [Add role-specific requirements, such as driver’s license or ability to pass a background check, if job-related]

Preferred qualifications

  • USPS retail training
  • Customer service training
  • Hazmat acceptance training
  • Experience with retail systems

Skills

  • Cash handling
  • Package acceptance
  • Sorting
  • International rules
  • Accuracy
  • Reliability

Work environment and schedule

Clerks work in post offices. Full or part time, including early mornings and Saturdays.

Pay and benefits

$[min]–$[max] per [hour/year], depending on experience. [List benefits: health insurance, paid time off, retirement plan, training and certification support.]

Equal opportunity

[Company name] is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law, and we provide reasonable accommodations upon request.

Tips for a postal clerk job posting that attracts applicants

  • Use the title candidates search for. “Postal Clerk” is the clearest; alternates include Window Clerk, Postal Service Clerk, Retail Associate (USPS).
  • Show the pay range. Postings with pay get more qualified applicants, and a growing number of states and cities require pay ranges in job postings.
  • Separate must-haves from nice-to-haves. Long requirement lists discourage qualified candidates, especially career changers.
  • Describe a real day. Borrow from our day in the life of a postal clerk so applicants self-select accurately.
  • Mention training. Highlighting structured onboarding: such as Postal Clerk training: widens your applicant pool.

Next steps

Screen and interview with our Postal Clerk hiring guide, then onboard with the 30-60-90 day plan.

Team pricing