Job description template

Usher Job Description Template

A copy-ready usher job description with responsibilities, qualifications, skills and pay guidance: customize it for your company in minutes.

Updated By the Career Education Institute Curriculum Team
How to use this template

Copy the template below, replace the bracketed fields and tailor duties to your workplace. For pay, national BLS data shows ushers earn a median of $32,910 ($15.82/hour); the middle 50% earn $28,310–$36,940.

Job title

Usher

Job summary

[Company name] is seeking a dependable usher to join our team in [city, state]. In this role, you will scan tickets, guide guests and support our team’s commitment to safety, quality and service.

Responsibilities

  • Scan tickets
  • Guide guests
  • Answer questions
  • Enforce rules
  • Help with accessibility
  • Assist in emergencies
  • Keep areas tidy
  • Follow company policies, safety procedures and applicable regulations

Required qualifications

  • No formal educational credential
  • Working knowledge of ticket scanning and seat maps
  • Friendliness and calm
  • [Add role-specific requirements, such as driver’s license or ability to pass a background check, if job-related]

Preferred qualifications

  • Crowd management training
  • First aid and CPR
  • Alcohol awareness
  • Experience with ticket scanners

Skills

  • Crowd management
  • Accessibility help
  • Emergency procedures
  • Radio use
  • Patience
  • Communication

Work environment and schedule

Ushers work in theaters, stadiums, arenas and venues. Evenings, weekends and event days.

Pay and benefits

$[min]–$[max] per [hour/year], depending on experience. [List benefits: health insurance, paid time off, retirement plan, training and certification support.]

Equal opportunity

[Company name] is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law, and we provide reasonable accommodations upon request.

Tips for a usher job posting that attracts applicants

  • Use the title candidates search for. “Usher” is the clearest; alternates include Ticket Taker, Event Staff, Lobby Attendant.
  • Show the pay range. Postings with pay get more qualified applicants, and a growing number of states and cities require pay ranges in job postings.
  • Separate must-haves from nice-to-haves. Long requirement lists discourage qualified candidates, especially career changers.
  • Describe a real day. Borrow from our day in the life of an usher so applicants self-select accurately.
  • Mention training. Highlighting structured onboarding: such as Usher training: widens your applicant pool.

Next steps

Screen and interview with our Usher hiring guide, then onboard with the 30-60-90 day plan.

Team pricing