Onboarding plan

Animal Control Officer Onboarding Plan (30-60-90 Days)

A practical, printable plan to take a new animal control officer from first day to full productivity.

Updated By the Career Education Institute Curriculum Team
Animal Control Officer onboarding at a glance

Week one covers orientation, safety and shadowing. Days 1–30 build vocabulary and supervised practice on core procedures; days 31–60 move to independent work with competency sign-offs; days 61–90 focus on full productivity, cross-training and a credential plan.

Before day one

  • Confirm start date, schedule, pay and supervisor in writing
  • Verify required credentials: NACA Animal Control Officer certification, Euthanasia certification (as applicable)
  • Prepare equipment and access: catch poles and nets; live traps; animal control vehicles; cameras for documentation
  • Assign a buddy or preceptor
  • Enroll the new hire in Animal Control Officer training so foundations are covered before or during week one

Week one: orient and protect

  • Workplace tour, emergency procedures and incident reporting
  • Use proper equipment and bite-resistant gloves
  • Stay current on rabies prevention
  • Read animal body language before approaching
  • Use caution entering private property and follow procedures
  • Shadow an experienced animal control officer through a full shift
  • Training modules 1–3: role foundations, a day on the job and essential vocabulary (15 terms)

Days 1–30: learn

Goal: perform core tasks safely under supervision.

  • Supervised practice: capture a loose dog safely
  • Supervised practice: investigate a dog bite
  • Supervised practice: document a neglect case
  • Training modules 4–7: duties, step-by-step tasks, tools and safety
  • 30-day check-in: confidence, questions and early wins

Days 31–60: contribute

Goal: handle a regular workload independently.

  • Respond to calls about stray and dangerous animals: independently
  • Capture and transport animals safely: independently
  • Investigate animal bites and quarantine animals: independently
  • Investigate cruelty and neglect complaints: independently
  • Competency sign-offs completed (see checklist below)
  • Training final knowledge check and certificate of completion
  • 60-day check-in

Days 61–90: own

Goal: full productivity and a growth plan.

  • Meet productivity and quality targets for the role
  • Begin cross-training on a secondary task
  • Agree on a credential goal (for example, NACA Animal Control Officer certification)
  • Discuss the career path: Animal Control Officer → Senior Officer or Investigator → Supervisor
  • 90-day review

Competency checklist

Skill or taskTrainedObservedSigned off
Capture a Loose Dog Safely
Investigate a Dog Bite
Document a Neglect Case
Animal handling and capture
Bite investigation
Cruelty investigation
Report writing

How to measure onboarding success

  • Report quality and completeness
  • Post-order compliance in audits
  • Client complaints or incidents
  • 90-day retention

How Animal Control Officer training maps to this plan

  1. Introduction to the Animal Control Officer Role
  2. A Day on the Job
  3. Essential Animal Control Officer Vocabulary
  4. Core Duties and Responsibilities
  5. Common Tasks, Step by Step
  6. Tools, Equipment and Technology
  7. Safety, Compliance and Professional Standards
  8. Skills Employers Look For
  9. Launching Your Animal Control Officer Career
  10. Final Knowledge Check
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