Onboarding plan
Auto Glass Technician Onboarding Plan (30-60-90 Days)
A practical, printable plan to take a new auto glass technician from first day to full productivity.
Auto Glass Technician onboarding at a glance
Week one covers orientation, safety and shadowing. Days 1–30 build vocabulary and supervised practice on core procedures; days 31–60 move to independent work with competency sign-offs; days 61–90 focus on full productivity, cross-training and a credential plan.
Before day one
- Confirm start date, schedule, pay and supervisor in writing
- Verify required credentials: AGSC certification, ADAS calibration training (as applicable)
- Prepare equipment and access: cold knives; wire cut-out tools; urethane guns; suction cups
- Assign a buddy or preceptor
- Enroll the new hire in Auto Glass Technician training so foundations are covered before or during week one
Week one: orient and protect
- Workplace tour, emergency procedures and incident reporting
- Wear cut-resistant gloves
- Wear eye protection
- Lift glass with two people or tools
- Follow drive-away times
- Shadow an experienced auto glass technician through a full shift
- Training modules 1–3: role foundations, a day on the job and essential vocabulary (15 terms)
Days 1–30: learn
Goal: perform core tasks safely under supervision.
- Supervised practice: replace a windshield safely
- Supervised practice: repair a windshield chip
- Supervised practice: calibrate a windshield-mounted ADAS camera
- Training modules 4–7: duties, step-by-step tasks, tools and safety
- 30-day check-in: confidence, questions and early wins
Days 31–60: contribute
Goal: handle a regular workload independently.
- Repair windshield chips: independently
- Remove damaged glass: independently
- Install windshields and windows: independently
- Apply adhesives: independently
- Competency sign-offs completed (see checklist below)
- Training final knowledge check and certificate of completion
- 60-day check-in
Days 61–90: own
Goal: full productivity and a growth plan.
- Meet productivity and quality targets for the role
- Begin cross-training on a secondary task
- Agree on a credential goal (for example, AGSC certification)
- Discuss the career path: Helper → Technician → Master Technician
- 90-day review
Competency checklist
| Skill or task | Trained | Observed | Signed off |
|---|---|---|---|
| Replace a Windshield Safely | |||
| Repair a Windshield Chip | |||
| Calibrate a Windshield-Mounted ADAS Camera | |||
| Glass removal | |||
| Urethane application | |||
| Windshield installation | |||
| Chip repair |
How to measure onboarding success
- Time to independent work orders
- Comeback, rework or scrap rate
- Billable or productive hours versus target
- 90-day retention
How Auto Glass Technician training maps to this plan
- Introduction to the Auto Glass Technician Role
- A Day on the Job
- Essential Auto Glass Technician Vocabulary
- Core Duties and Responsibilities
- Common Tasks, Step by Step
- Tools, Equipment and Technology
- Safety, Compliance and Professional Standards
- Skills Employers Look For
- Launching Your Auto Glass Technician Career
- Final Knowledge Check