Onboarding plan
Casino Dealer Onboarding Plan (30-60-90 Days)
A practical, printable plan to take a new casino dealer from first day to full productivity.
Casino Dealer onboarding at a glance
Week one covers orientation, safety and shadowing. Days 1–30 build vocabulary and supervised practice on core procedures; days 31–60 move to independent work with competency sign-offs; days 61–90 focus on full productivity, cross-training and a credential plan.
Before day one
- Confirm start date, schedule, pay and supervisor in writing
- Verify required credentials: State gaming license, Dealer school certificate (as applicable)
- Prepare equipment and access: cards and shuffling machines; chips and chip trays; roulette wheels; dice and craps tables
- Assign a buddy or preceptor
- Enroll the new hire in Casino Dealer training so foundations are covered before or during week one
Week one: orient and protect
- Workplace tour, emergency procedures and incident reporting
- Clear hands for surveillance
- Follow cash and chip handling procedures
- Report suspicious activity
- Take breaks to prevent strain
- Shadow an experienced casino dealer through a full shift
- Training modules 1–3: role foundations, a day on the job and essential vocabulary (15 terms)
Days 1–30: learn
Goal: perform core tasks safely under supervision.
- Supervised practice: deal a hand of blackjack
- Supervised practice: calculate a roulette payout
- Supervised practice: handle a disputed bet
- Training modules 4–7: duties, step-by-step tasks, tools and safety
- 30-day check-in: confidence, questions and early wins
Days 31–60: contribute
Goal: handle a regular workload independently.
- Deal cards and run table games: independently
- Calculate and pay winning bets: independently
- Collect losing bets: independently
- Handle chips and cash accurately: independently
- Competency sign-offs completed (see checklist below)
- Training final knowledge check and certificate of completion
- 60-day check-in
Days 61–90: own
Goal: full productivity and a growth plan.
- Meet productivity and quality targets for the role
- Begin cross-training on a secondary task
- Agree on a credential goal (for example, State gaming license)
- Discuss the career path: Dealer → Dual-Rate Dealer → Floor Supervisor
- 90-day review
Competency checklist
| Skill or task | Trained | Observed | Signed off |
|---|---|---|---|
| Deal a Hand of Blackjack | |||
| Calculate a Roulette Payout | |||
| Handle a Disputed Bet | |||
| Game procedures | |||
| Mental math | |||
| Chip handling | |||
| Card shuffling and dealing |
How to measure onboarding success
- Days to independent shifts
- Health inspection and audit results
- Guest satisfaction and review scores
- 30- and 90-day retention
How Casino Dealer training maps to this plan
- Introduction to the Casino Dealer Role
- A Day on the Job
- Essential Casino Dealer Vocabulary
- Core Duties and Responsibilities
- Common Tasks, Step by Step
- Tools, Equipment and Technology
- Safety, Compliance and Professional Standards
- Skills Employers Look For
- Launching Your Casino Dealer Career
- Final Knowledge Check
