Onboarding plan

Casino Dealer Onboarding Plan (30-60-90 Days)

A practical, printable plan to take a new casino dealer from first day to full productivity.

Updated By the Career Education Institute Curriculum Team
Casino Dealer onboarding at a glance

Week one covers orientation, safety and shadowing. Days 1–30 build vocabulary and supervised practice on core procedures; days 31–60 move to independent work with competency sign-offs; days 61–90 focus on full productivity, cross-training and a credential plan.

Before day one

  • Confirm start date, schedule, pay and supervisor in writing
  • Verify required credentials: State gaming license, Dealer school certificate (as applicable)
  • Prepare equipment and access: cards and shuffling machines; chips and chip trays; roulette wheels; dice and craps tables
  • Assign a buddy or preceptor
  • Enroll the new hire in Casino Dealer training so foundations are covered before or during week one

Week one: orient and protect

  • Workplace tour, emergency procedures and incident reporting
  • Clear hands for surveillance
  • Follow cash and chip handling procedures
  • Report suspicious activity
  • Take breaks to prevent strain
  • Shadow an experienced casino dealer through a full shift
  • Training modules 1–3: role foundations, a day on the job and essential vocabulary (15 terms)

Days 1–30: learn

Goal: perform core tasks safely under supervision.

  • Supervised practice: deal a hand of blackjack
  • Supervised practice: calculate a roulette payout
  • Supervised practice: handle a disputed bet
  • Training modules 4–7: duties, step-by-step tasks, tools and safety
  • 30-day check-in: confidence, questions and early wins

Days 31–60: contribute

Goal: handle a regular workload independently.

  • Deal cards and run table games: independently
  • Calculate and pay winning bets: independently
  • Collect losing bets: independently
  • Handle chips and cash accurately: independently
  • Competency sign-offs completed (see checklist below)
  • Training final knowledge check and certificate of completion
  • 60-day check-in

Days 61–90: own

Goal: full productivity and a growth plan.

  • Meet productivity and quality targets for the role
  • Begin cross-training on a secondary task
  • Agree on a credential goal (for example, State gaming license)
  • Discuss the career path: Dealer → Dual-Rate Dealer → Floor Supervisor
  • 90-day review

Competency checklist

Skill or taskTrainedObservedSigned off
Deal a Hand of Blackjack
Calculate a Roulette Payout
Handle a Disputed Bet
Game procedures
Mental math
Chip handling
Card shuffling and dealing

How to measure onboarding success

  • Days to independent shifts
  • Health inspection and audit results
  • Guest satisfaction and review scores
  • 30- and 90-day retention

How Casino Dealer training maps to this plan

  1. Introduction to the Casino Dealer Role
  2. A Day on the Job
  3. Essential Casino Dealer Vocabulary
  4. Core Duties and Responsibilities
  5. Common Tasks, Step by Step
  6. Tools, Equipment and Technology
  7. Safety, Compliance and Professional Standards
  8. Skills Employers Look For
  9. Launching Your Casino Dealer Career
  10. Final Knowledge Check
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