Glossary

Auto Damage Appraiser Terms & Vocabulary

15 essential auto damage appraiser terms with plain-English definitions: the vocabulary you’ll hear in training and on day one.

Updated By the Career Education Institute Curriculum Team
Key auto damage appraiser vocabulary

These 15 terms come up constantly in auto damage appraiser training, on the job and in interviews. Knowing them helps you follow instructions, document accurately and sound prepared.

ACV
Actual cash value.
Aftermarket parts
Non-original parts.
Blend
Painting adjacent panels.
Desk review
Estimate from photos.
Diminished value
Lost value after repair.
DRP
Direct repair program shop.
Estimate
Calculated repair cost.
Frame damage
Structural damage.
Labor rate
Shop hourly rate.
OEM parts
Original manufacturer parts.
PDR
Paintless dent repair.
R&I
Remove and install.
Salvage
Value of a wrecked vehicle.
Supplement
Additional damage found later.
Total loss
Repair costs exceed value.

Practice these terms

Test yourself with the free Auto Damage Appraiser practice test: it includes vocabulary questions built from this list. For a complete course, see Auto Damage Appraiser training.

Browse terms from every career in our career glossary.

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