Casino Manager how-to

How to Read a Casino Shift Report

Reports show performance.

Updated By the Career Education Institute Curriculum Team
Quick answer

Reports show performance. In short: check; check; compare, then complete the remaining steps below.

Step by step

  1. Check drop.

  2. Check hold percentage.

  3. Compare to expected.

  4. Look for big swings.

  5. Check comps.

  6. Investigate outliers.

Safety reminders for casino managers

  • Follow gaming regulations
  • Protect cash
  • Support responsible gaming
  • Coordinate with security

Pit · Hold · Drop · Comp · Marker · Surveillance: see the full casino manager glossary.

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