Casino Manager how-to
How to Resolve a Table Game Dispute
Fair rulings protect trust.
Quick answer
Fair rulings protect trust. In short: listen; stop; call, then complete the remaining steps below.
Step by step
Listen to both sides.
Stop the game.
Call surveillance.
Review video.
Make a ruling.
Document.
Safety reminders for casino managers
- Follow gaming regulations
- Protect cash
- Support responsible gaming
- Coordinate with security
Key terms
Pit · Hold · Drop · Comp · Marker · Surveillance: see the full casino manager glossary.