Environmental Health Specialist how-to
How to Investigate a Foodborne Illness Complaint
Fast investigation can stop an outbreak.
Quick answer
Fast investigation can stop an outbreak. In short: interview; collect; look, then complete the remaining steps below.
Step by step
Interview the person about symptoms, onset and foods eaten.
Collect a 72-hour food history.
Look for links with other complaints.
Inspect the suspected establishment.
Collect food samples if available.
Coordinate with epidemiologists and labs.
Safety reminders for environmental health specialists
- Wear gloves and protective gear around sewage and contaminated areas
- Follow vehicle safety while driving between sites
- Use caution with pool chemicals
- De-escalate tense situations and know when to leave
Key terms
Food code · Temperature danger zone · Critical violation · Cross-contamination · HACCP · Plan review: see the full environmental health specialist glossary.