Library Technician how-to

How to Help a Patron Use a Public Computer

Many patrons rely on library computers.

Updated By the Career Education Institute Curriculum Team
Quick answer

Many patrons rely on library computers. In short: help; ask; guide, then complete the remaining steps below.

Step by step

  1. Help them log in.

  2. Ask what they need to do.

  3. Guide them through steps.

  4. Explain printing.

  5. Respect privacy.

  6. Offer follow-up help.

Safety reminders for library technicians

  • Lift book boxes properly
  • Use step stools safely
  • Protect patron privacy
  • Know emergency procedures

Circulation · Hold · Barcode · Call number · Dewey Decimal System · Cataloging: see the full library technician glossary.

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