How to schedule a new patient appointment
A good first scheduling call prevents denied claims and wasted appointment slots.
7 steps →How-to guides
Medical Administrative Assistant How-To Guides
Step-by-step guides to common medical administrative assistant tasks: the practical side of the job.
Common medical administrative assistant tasks
Step-by-step overviews of tasks medical administrative assistants perform regularly. Use them to understand the job, prepare for training or refresh your memory.
How to verify a patient’s insurance eligibility
Checking coverage before the visit protects the patient from surprise bills and the practice from denials.
7 steps →How to check in a patient at the front desk
A smooth check-in keeps the schedule on time and the record accurate.
6 steps →Before you practice
Learn every core task
Our Medical Administrative Assistant training walks through these procedures and more, alongside vocabulary, safety and career-launch lessons.