How to troubleshoot a user who can’t connect
Work from the device outward.
6 steps →How-to guides
Network Technician How-To Guides
Step-by-step guides to common network technician tasks: the practical side of the job.
Common network technician tasks
Step-by-step overviews of tasks network technicians perform regularly. Use them to understand the job, prepare for training or refresh your memory.
How to terminate and test a network cable
Good terminations prevent intermittent problems.
6 steps →How to configure a VLAN on a switch
VLANs separate traffic for security and performance.
6 steps →Before you practice
Learn every core task
Our Network Technician training walks through these procedures and more, alongside vocabulary, safety and career-launch lessons.