Skills
Telecommunications Technician Skills & Tools
The technical skills, people skills and tools employers look for in telecommunications technicians, and how to build and show them.
Telecommunications Technicians need technical skills such as fiber optic splicing and testing, copper and coax termination, and network equipment configuration, plus people skills like customer service and problem solving. They also use tools such as Fiber splicers and OTDRs and Signal meters.
Technical (hard) skills
- Fiber optic splicing and testing
- Copper and coax termination
- Network equipment configuration
- Signal testing
- Troubleshooting
- Phone systems
People (soft) skills
- Customer service
- Problem solving
- Independence
- Reliability
Tools, equipment and technology
- Fiber splicers and OTDRs
- Signal meters
- Cable testers
- Ladders and safety gear
- Laptops and configuration tools
- Hand tools and crimpers
Skills in action: common tasks
These step-by-step guides show how telecommunications technicians put their skills to work:
How to show these skills on a resume
- Lead your skills section with the technical skills from the job posting, for example, “Fiber optic splicing and testing” and “Copper and coax termination.”
- Prove soft skills with results: instead of listing “customer service,” describe a situation where you used it.
- List credentials such as Fiber Optic Association CFOT near the top, with the issuing organization and date.
- Use the employer’s vocabulary. Our telecommunications technician glossary covers the terms hiring managers expect.
How to build these skills
Formal training, supervised practice and certification are the most direct routes. Our Telecommunications Technician training introduces each of these skills with plain-language lessons, procedures and a final knowledge check: a strong foundation before hands-on training or your first day.