Intake Interviewer Job Description Template

Job title

Intake Interviewer

Job summary

[Company name] is seeking a dependable intake interviewer to join our team in [city, state]. In this role, you will interview clients or patients, complete forms and support our team’s commitment to safety, quality and service.

Responsibilities

• Interview clients or patients
• Complete forms
• Verify identity and insurance
• Enter data
• Answer questions
• Schedule services
• Keep information confidential
• Follow company policies, safety procedures and applicable regulations

Required qualifications

• High school diploma or equivalent
• Working knowledge of interviewing and data entry
• Courtesy and patience
• [Add role-specific requirements, such as driver’s license or ability to pass a background check, if job-related]

Preferred qualifications

• CHAA
• HIPAA training
• Medical terminology course
• Experience with registration systems

Skills

• Insurance verification
• Medical terminology
• Scheduling
• Forms processing
• Accuracy
• Discretion

Work environment and schedule

Interviewers work at hospital desks, call centers and agency offices. Full or part time, including evening and weekend shifts in hospitals.

Pay and benefits

$[min]–$[max] per [hour/year], depending on experience. [List benefits: health insurance, paid time off, retirement plan, training and certification support.]

Equal opportunity

[Company name] is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law, and we provide reasonable accommodations upon request.