Job description template

Mediator Job Description Template

A copy-ready mediator job description with responsibilities, qualifications, skills and pay guidance: customize it for your company in minutes.

Updated By the Career Education Institute Curriculum Team
How to use this template

Copy the template below, replace the bracketed fields and tailor duties to your workplace. For pay, national BLS data shows mediators earn a median of $75,530 ($36.31/hour); the middle 50% earn $57,360–$108,000.

Job title

Mediator

Job summary

[Company name] is seeking a dependable mediator to join our team in [city, state]. In this role, you will meet with disputing parties, explain the mediation process and support our team’s commitment to safety, quality and service.

Responsibilities

  • Meet with disputing parties
  • Explain the mediation process
  • Facilitate discussions
  • Identify interests and options
  • Draft settlement agreements
  • Hear evidence and decide cases (arbitrators)
  • Keep records and follow ethics rules
  • Follow company policies, safety procedures and applicable regulations

Required qualifications

  • Bachelor's degree
  • Working knowledge of facilitation and negotiation
  • Neutrality and patience
  • [Add role-specific requirements, such as driver’s license or ability to pass a background check, if job-related]

Preferred qualifications

  • Basic mediation training (40 hours)
  • State court mediator certification
  • Family mediation training
  • Experience with video conferencing

Skills

  • Conflict analysis
  • Agreement drafting
  • Legal knowledge
  • Active listening
  • Empathy
  • Calmness

Work environment and schedule

Mediators work in offices, courts, community centers and online. Schedules vary; many mediators are self-employed and set their own hours.

Pay and benefits

$[min]–$[max] per [hour/year], depending on experience. [List benefits: health insurance, paid time off, retirement plan, training and certification support.]

Equal opportunity

[Company name] is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law, and we provide reasonable accommodations upon request.

Tips for a mediator job posting that attracts applicants

  • Use the title candidates search for. “Mediator” is the clearest; alternates include Arbitrator, Conciliator, Dispute Resolution Specialist.
  • Show the pay range. Postings with pay get more qualified applicants, and a growing number of states and cities require pay ranges in job postings.
  • Separate must-haves from nice-to-haves. Long requirement lists discourage qualified candidates, especially career changers.
  • Describe a real day. Borrow from our day in the life of a mediator so applicants self-select accurately.
  • Mention training. Highlighting structured onboarding: such as Mediator training: widens your applicant pool.

Next steps

Screen and interview with our Mediator hiring guide, then onboard with the 30-60-90 day plan.

Team pricing