Job description template
Order Clerk Job Description Template
A copy-ready order clerk job description with responsibilities, qualifications, skills and pay guidance: customize it for your company in minutes.
Copy the template below, replace the bracketed fields and tailor duties to your workplace. For pay, national BLS data shows order clerks earn a median of $46,170 ($22.20/hour); the middle 50% earn $39,660–$54,310.
Job title
Order Clerk
Job summary
[Company name] is seeking a dependable order clerk to join our team in [city, state]. In this role, you will take customer orders, enter orders and support our team’s commitment to safety, quality and service.
Responsibilities
- Take customer orders
- Enter orders
- Check stock and pricing
- Confirm details
- Track shipments
- Handle changes and returns
- Answer status questions
- Follow company policies, safety procedures and applicable regulations
Required qualifications
- Some college, no degree
- Working knowledge of order entry and erp systems
- Accuracy and courtesy
- [Add role-specific requirements, such as driver’s license or ability to pass a background check, if job-related]
Preferred qualifications
- Customer service certificate
- Excel certification
- ERP training
- Experience with ERP systems
Skills
- Inventory checking
- Pricing
- Customer service
- Shipping basics
- Organization
- Problem-solving
Work environment and schedule
Order clerks work in offices and call centers for manufacturers, distributors and retailers. Full-time business hours.
Pay and benefits
$[min]–$[max] per [hour/year], depending on experience. [List benefits: health insurance, paid time off, retirement plan, training and certification support.]
Equal opportunity
[Company name] is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law, and we provide reasonable accommodations upon request.
Tips for a order clerk job posting that attracts applicants
- Use the title candidates search for. “Order Clerk” is the clearest; alternates include Order Entry Clerk, Order Processor, Sales Order Clerk.
- Show the pay range. Postings with pay get more qualified applicants, and a growing number of states and cities require pay ranges in job postings.
- Separate must-haves from nice-to-haves. Long requirement lists discourage qualified candidates, especially career changers.
- Describe a real day. Borrow from our day in the life of an order clerk so applicants self-select accurately.
- Mention training. Highlighting structured onboarding: such as Order Clerk training: widens your applicant pool.
Next steps
Screen and interview with our Order Clerk hiring guide, then onboard with the 30-60-90 day plan.