Passenger Attendant Job Description Template

Job title

Passenger Attendant

Job summary

[Company name] is seeking a dependable passenger attendant to join our team in [city, state]. In this role, you will help passengers board, push wheelchairs and support our team’s commitment to safety, quality and service.

Responsibilities

• Help passengers board
• Push wheelchairs
• Answer questions
• Serve food and drinks
• Make announcements
• Assist in emergencies
• Keep areas tidy
• Follow company policies, safety procedures and applicable regulations

Required qualifications

• High school diploma or equivalent
• Working knowledge of passenger assistance and wheelchair handling
• Kindness and patience
• [Add role-specific requirements, such as driver’s license or ability to pass a background check, if job-related]

Preferred qualifications

• Passenger assistance training
• CPR and first aid
• Food handler card
• Experience with wheelchairs

Skills

• Customer service
• Safety procedures
• Food service
• Announcements
• Courtesy
• Calm

Work environment and schedule

Attendants work in airports, on trains, buses and ships. Shifts include early mornings, nights, weekends and holidays.

Pay and benefits

$[min]–$[max] per [hour/year], depending on experience. [List benefits: health insurance, paid time off, retirement plan, training and certification support.]

Equal opportunity

[Company name] is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law, and we provide reasonable accommodations upon request.