Receptionist Job Description Template

Job title

Receptionist

Job summary

[Company name] is seeking a dependable receptionist to join our team in [city, state]. In this role, you will greet visitors and check them in, answer, screen and route phone calls and support our team’s commitment to safety, quality and service.

Responsibilities

• Greet visitors and check them in
• Answer, screen and route phone calls
• Schedule and confirm appointments
• Take messages and relay information
• Sort mail and manage deliveries
• Maintain a clean, organized reception area
• Handle basic data entry and filing
• Follow company policies, safety procedures and applicable regulations

Required qualifications

• High school diploma or equivalent
• Working knowledge of multi-line phone systems and scheduling software
• Friendliness and professional communication
• [Add role-specific requirements, such as driver’s license or ability to pass a background check, if job-related]

Preferred qualifications

• Microsoft Office Specialist
• Customer service certification
• Medical front office training
• Experience with multi-line phone systems

Skills

• Data entry
• Visitor management
• Basic office software
• Mail handling
• Multitasking
• Composure

Work environment and schedule

Receptionists work in offices, clinics, salons, hotels, dealerships, schools and other organizations, usually at a front desk. The work is mostly seated with constant interaction. Most work full-time business hours. Part-time, evening and weekend shifts are common in salons, gyms and healthcare.

Pay and benefits

$[min]–$[max] per [hour/year], depending on experience. [List benefits: health insurance, paid time off, retirement plan, training and certification support.]

Equal opportunity

[Company name] is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law, and we provide reasonable accommodations upon request.