Retail Store Manager Job Description Template

Job title

Retail Store Manager

Job summary

[Company name] is seeking a dependable retail store manager to join our team in [city, state]. In this role, you will hire, train and schedule staff, set and track sales goals and support our team’s commitment to safety, quality and service.

Responsibilities

• Hire, train and schedule staff
• Set and track sales goals
• Coach associates on service and selling
• Manage inventory, ordering and shrink
• Maintain visual and merchandising standards
• Resolve escalated customer issues
• Report results to district management
• Follow company policies, safety procedures and applicable regulations

Required qualifications

• High school diploma or equivalent
• Working knowledge of sales management and scheduling and payroll
• Leadership and coaching
• [Add role-specific requirements, such as driver’s license or ability to pass a background check, if job-related]

Preferred qualifications

• NRF Foundation retail certifications
• Loss prevention training
• Leadership training
• Experience with POS and reporting systems

Skills

• Inventory and shrink control
• Merchandising
• Hiring and training
• Retail KPIs
• Problem solving
• Communication

Work environment and schedule

Managers work on the sales floor and in back offices, standing and walking much of the day. Managers usually work 45 or more hours a week, including weekends, evenings and holidays.

Pay and benefits

$[min]–$[max] per [hour/year], depending on experience. [List benefits: health insurance, paid time off, retirement plan, training and certification support.]

Equal opportunity

[Company name] is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law, and we provide reasonable accommodations upon request.