Onboarding plan
Aircraft Cargo Supervisor Onboarding Plan (30-60-90 Days)
A practical, printable plan to take a new aircraft cargo supervisor from first day to full productivity.
Aircraft Cargo Supervisor onboarding at a glance
Week one covers orientation, safety and shadowing. Days 1–30 build vocabulary and supervised practice on core procedures; days 31–60 move to independent work with competency sign-offs; days 61–90 focus on full productivity, cross-training and a credential plan.
Before day one
- Confirm start date, schedule, pay and supervisor in writing
- Verify required credentials: IATA Dangerous Goods, Load control training (as applicable)
- Prepare equipment and access: load planning software; belt loaders; tugs; ULD loaders
- Assign a buddy or preceptor
- Enroll the new hire in Aircraft Cargo Supervisor training so foundations are covered before or during week one
Week one: orient and protect
- Workplace tour, emergency procedures and incident reporting
- Wear hearing protection
- Wear high-visibility gear
- Stay clear of engines and props
- Follow hazmat rules
- Shadow an experienced aircraft cargo supervisor through a full shift
- Training modules 1–3: role foundations, a day on the job and essential vocabulary (15 terms)
Days 1–30: learn
Goal: perform core tasks safely under supervision.
- Supervised practice: run a fast aircraft turn
- Supervised practice: load cargo to weight and balance
- Supervised practice: do a ramp FOD walk
- Training modules 4–7: duties, step-by-step tasks, tools and safety
- 30-day check-in: confidence, questions and early wins
Days 31–60: contribute
Goal: handle a regular workload independently.
- Direct ramp crews: independently
- Plan loads: independently
- Check weight and balance: independently
- Verify hazmat: independently
- Competency sign-offs completed (see checklist below)
- Training final knowledge check and certificate of completion
- 60-day check-in
Days 61–90: own
Goal: full productivity and a growth plan.
- Meet productivity and quality targets for the role
- Begin cross-training on a secondary task
- Agree on a credential goal (for example, IATA Dangerous Goods)
- Discuss the career path: Ramp Agent → Lead → Cargo Supervisor
- 90-day review
Competency checklist
| Skill or task | Trained | Observed | Signed off |
|---|---|---|---|
| Run a Fast Aircraft Turn | |||
| Load Cargo to Weight and Balance | |||
| Do a Ramp FOD Walk | |||
| Load planning | |||
| Weight and balance | |||
| Hazmat rules | |||
| Ground equipment |
How to measure onboarding success
- Units per hour or stops per day versus target
- Pick, scan or delivery accuracy
- Incidents and equipment damage
- 30- and 90-day retention
How Aircraft Cargo Supervisor training maps to this plan
- Introduction to the Aircraft Cargo Supervisor Role
- A Day on the Job
- Essential Aircraft Cargo Supervisor Vocabulary
- Core Duties and Responsibilities
- Common Tasks, Step by Step
- Tools, Equipment and Technology
- Safety, Compliance and Professional Standards
- Skills Employers Look For
- Launching Your Aircraft Cargo Supervisor Career
- Final Knowledge Check
