Onboarding plan
Executive Assistant Onboarding Plan (30-60-90 Days)
A practical, printable plan to take a new executive assistant from first day to full productivity.
Executive Assistant onboarding at a glance
Week one covers orientation, safety and shadowing. Days 1–30 build vocabulary and supervised practice on core procedures; days 31–60 move to independent work with competency sign-offs; days 61–90 focus on full productivity, cross-training and a credential plan.
Before day one
- Confirm start date, schedule, pay and supervisor in writing
- Verify required credentials: Certified Administrative Professional (CAP), Microsoft Office Specialist (as applicable)
- Prepare equipment and access: outlook or Google Calendar; word, Excel and PowerPoint; zoom or Teams; travel booking platforms
- Assign a buddy or preceptor
- Enroll the new hire in Executive Assistant training so foundations are covered before or during week one
Week one: orient and protect
- Workplace tour, emergency procedures and incident reporting
- Protect confidential information and use secure systems
- Set up an ergonomic workstation
- Follow travel safety and duty-of-care policies
- Manage stress with clear boundaries
- Shadow an experienced executive assistant through a full shift
- Training modules 1–3: role foundations, a day on the job and essential vocabulary (15 terms)
Days 1–30: learn
Goal: perform core tasks safely under supervision.
- Supervised practice: run a c-suite executive’s calendar
- Supervised practice: plan an international business trip
- Supervised practice: take board meeting minutes
- Training modules 4–7: duties, step-by-step tasks, tools and safety
- 30-day check-in: confidence, questions and early wins
Days 31–60: contribute
Goal: handle a regular workload independently.
- Manage executive calendars and schedule meetings: independently
- Plan domestic and international travel: independently
- Screen calls, email and visitors: independently
- Prepare reports, presentations and board materials: independently
- Competency sign-offs completed (see checklist below)
- Training final knowledge check and certificate of completion
- 60-day check-in
Days 61–90: own
Goal: full productivity and a growth plan.
- Meet productivity and quality targets for the role
- Begin cross-training on a secondary task
- Agree on a credential goal (for example, Certified Administrative Professional (CAP))
- Discuss the career path: Administrative Assistant → Executive Assistant → Senior Executive Assistant
- 90-day review
Competency checklist
| Skill or task | Trained | Observed | Signed off |
|---|---|---|---|
| Run a C-Suite Executive’s Calendar | |||
| Plan an International Business Trip | |||
| Take Board Meeting Minutes | |||
| Calendar management | |||
| Travel planning | |||
| Microsoft 365 or Google Workspace | |||
| Presentation preparation |
How to measure onboarding success
- Time to independent work
- Error or rework rate
- Internal customer satisfaction
- 90-day retention
How Executive Assistant training maps to this plan
- Introduction to the Executive Assistant Role
- A Day on the Job
- Essential Executive Assistant Vocabulary
- Core Duties and Responsibilities
- Common Tasks, Step by Step
- Tools, Equipment and Technology
- Safety, Compliance and Professional Standards
- Skills Employers Look For
- Launching Your Executive Assistant Career
- Final Knowledge Check
