Onboarding plan

Executive Assistant Onboarding Plan (30-60-90 Days)

A practical, printable plan to take a new executive assistant from first day to full productivity.

Updated By the Career Education Institute Curriculum Team
Executive Assistant onboarding at a glance

Week one covers orientation, safety and shadowing. Days 1–30 build vocabulary and supervised practice on core procedures; days 31–60 move to independent work with competency sign-offs; days 61–90 focus on full productivity, cross-training and a credential plan.

Before day one

  • Confirm start date, schedule, pay and supervisor in writing
  • Verify required credentials: Certified Administrative Professional (CAP), Microsoft Office Specialist (as applicable)
  • Prepare equipment and access: outlook or Google Calendar; word, Excel and PowerPoint; zoom or Teams; travel booking platforms
  • Assign a buddy or preceptor
  • Enroll the new hire in Executive Assistant training so foundations are covered before or during week one

Week one: orient and protect

  • Workplace tour, emergency procedures and incident reporting
  • Protect confidential information and use secure systems
  • Set up an ergonomic workstation
  • Follow travel safety and duty-of-care policies
  • Manage stress with clear boundaries
  • Shadow an experienced executive assistant through a full shift
  • Training modules 1–3: role foundations, a day on the job and essential vocabulary (15 terms)

Days 1–30: learn

Goal: perform core tasks safely under supervision.

  • Supervised practice: run a c-suite executive’s calendar
  • Supervised practice: plan an international business trip
  • Supervised practice: take board meeting minutes
  • Training modules 4–7: duties, step-by-step tasks, tools and safety
  • 30-day check-in: confidence, questions and early wins

Days 31–60: contribute

Goal: handle a regular workload independently.

  • Manage executive calendars and schedule meetings: independently
  • Plan domestic and international travel: independently
  • Screen calls, email and visitors: independently
  • Prepare reports, presentations and board materials: independently
  • Competency sign-offs completed (see checklist below)
  • Training final knowledge check and certificate of completion
  • 60-day check-in

Days 61–90: own

Goal: full productivity and a growth plan.

  • Meet productivity and quality targets for the role
  • Begin cross-training on a secondary task
  • Agree on a credential goal (for example, Certified Administrative Professional (CAP))
  • Discuss the career path: Administrative Assistant → Executive Assistant → Senior Executive Assistant
  • 90-day review

Competency checklist

Skill or taskTrainedObservedSigned off
Run a C-Suite Executive’s Calendar
Plan an International Business Trip
Take Board Meeting Minutes
Calendar management
Travel planning
Microsoft 365 or Google Workspace
Presentation preparation

How to measure onboarding success

  • Time to independent work
  • Error or rework rate
  • Internal customer satisfaction
  • 90-day retention

How Executive Assistant training maps to this plan

  1. Introduction to the Executive Assistant Role
  2. A Day on the Job
  3. Essential Executive Assistant Vocabulary
  4. Core Duties and Responsibilities
  5. Common Tasks, Step by Step
  6. Tools, Equipment and Technology
  7. Safety, Compliance and Professional Standards
  8. Skills Employers Look For
  9. Launching Your Executive Assistant Career
  10. Final Knowledge Check
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