Onboarding plan

Funeral Director Onboarding Plan (30-60-90 Days)

A practical, printable plan to take a new funeral director from first day to full productivity.

Updated By the Career Education Institute Curriculum Team
Funeral Director onboarding at a glance

Week one covers orientation, safety and shadowing. Days 1–30 build vocabulary and supervised practice on core procedures; days 31–60 move to independent work with competency sign-offs; days 61–90 focus on full productivity, cross-training and a credential plan.

Before day one

  • Confirm start date, schedule, pay and supervisor in writing
  • Verify required credentials: State funeral director license, National Board Exam (as applicable)
  • Prepare equipment and access: funeral home management software; transfer vehicles and stretchers; embalming equipment; documentation systems
  • Assign a buddy or preceptor
  • Enroll the new hire in Funeral Director training so foundations are covered before or during week one

Week one: orient and protect

  • Workplace tour, emergency procedures and incident reporting
  • Use proper lifting for transfers
  • Follow infection control and PPE
  • Comply with FTC Funeral Rule pricing disclosures
  • Care for your own mental health
  • Shadow an experienced funeral director through a full shift
  • Training modules 1–3: role foundations, a day on the job and essential vocabulary (15 terms)

Days 1–30: learn

Goal: perform core tasks safely under supervision.

  • Supervised practice: lead an arrangement conference
  • Supervised practice: file a death certificate
  • Supervised practice: direct a funeral service
  • Training modules 4–7: duties, step-by-step tasks, tools and safety
  • 30-day check-in: confidence, questions and early wins

Days 31–60: contribute

Goal: handle a regular workload independently.

  • Meet with families to plan services: independently
  • Arrange burial, cremation and transportation: independently
  • File death certificates and permits: independently
  • Prepare obituaries: independently
  • Competency sign-offs completed (see checklist below)
  • Training final knowledge check and certificate of completion
  • 60-day check-in

Days 61–90: own

Goal: full productivity and a growth plan.

  • Meet productivity and quality targets for the role
  • Begin cross-training on a secondary task
  • Agree on a credential goal (for example, State funeral director license)
  • Discuss the career path: Funeral Service Apprentice → Licensed Funeral Director → Funeral Home Manager
  • 90-day review

Competency checklist

Skill or taskTrainedObservedSigned off
Lead an Arrangement Conference
File a Death Certificate
Direct a Funeral Service
Funeral planning
Legal documentation
Mortuary science
Grief support

How to measure onboarding success

  • Rebooking and retention rates
  • Revenue or sessions per week
  • Client reviews and complaints
  • 90-day retention

How Funeral Director training maps to this plan

  1. Introduction to the Funeral Director Role
  2. A Day on the Job
  3. Essential Funeral Director Vocabulary
  4. Core Duties and Responsibilities
  5. Common Tasks, Step by Step
  6. Tools, Equipment and Technology
  7. Safety, Compliance and Professional Standards
  8. Skills Employers Look For
  9. Launching Your Funeral Director Career
  10. Final Knowledge Check
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