Onboarding plan
Funeral Director Onboarding Plan (30-60-90 Days)
A practical, printable plan to take a new funeral director from first day to full productivity.
Funeral Director onboarding at a glance
Week one covers orientation, safety and shadowing. Days 1–30 build vocabulary and supervised practice on core procedures; days 31–60 move to independent work with competency sign-offs; days 61–90 focus on full productivity, cross-training and a credential plan.
Before day one
- Confirm start date, schedule, pay and supervisor in writing
- Verify required credentials: State funeral director license, National Board Exam (as applicable)
- Prepare equipment and access: funeral home management software; transfer vehicles and stretchers; embalming equipment; documentation systems
- Assign a buddy or preceptor
- Enroll the new hire in Funeral Director training so foundations are covered before or during week one
Week one: orient and protect
- Workplace tour, emergency procedures and incident reporting
- Use proper lifting for transfers
- Follow infection control and PPE
- Comply with FTC Funeral Rule pricing disclosures
- Care for your own mental health
- Shadow an experienced funeral director through a full shift
- Training modules 1–3: role foundations, a day on the job and essential vocabulary (15 terms)
Days 1–30: learn
Goal: perform core tasks safely under supervision.
- Supervised practice: lead an arrangement conference
- Supervised practice: file a death certificate
- Supervised practice: direct a funeral service
- Training modules 4–7: duties, step-by-step tasks, tools and safety
- 30-day check-in: confidence, questions and early wins
Days 31–60: contribute
Goal: handle a regular workload independently.
- Meet with families to plan services: independently
- Arrange burial, cremation and transportation: independently
- File death certificates and permits: independently
- Prepare obituaries: independently
- Competency sign-offs completed (see checklist below)
- Training final knowledge check and certificate of completion
- 60-day check-in
Days 61–90: own
Goal: full productivity and a growth plan.
- Meet productivity and quality targets for the role
- Begin cross-training on a secondary task
- Agree on a credential goal (for example, State funeral director license)
- Discuss the career path: Funeral Service Apprentice → Licensed Funeral Director → Funeral Home Manager
- 90-day review
Competency checklist
| Skill or task | Trained | Observed | Signed off |
|---|---|---|---|
| Lead an Arrangement Conference | |||
| File a Death Certificate | |||
| Direct a Funeral Service | |||
| Funeral planning | |||
| Legal documentation | |||
| Mortuary science | |||
| Grief support |
How to measure onboarding success
- Rebooking and retention rates
- Revenue or sessions per week
- Client reviews and complaints
- 90-day retention
How Funeral Director training maps to this plan
- Introduction to the Funeral Director Role
- A Day on the Job
- Essential Funeral Director Vocabulary
- Core Duties and Responsibilities
- Common Tasks, Step by Step
- Tools, Equipment and Technology
- Safety, Compliance and Professional Standards
- Skills Employers Look For
- Launching Your Funeral Director Career
- Final Knowledge Check
