Onboarding plan
Insurance Underwriter Onboarding Plan (30-60-90 Days)
A practical, printable plan to take a new insurance underwriter from first day to full productivity.
Insurance Underwriter onboarding at a glance
Week one covers orientation, safety and shadowing. Days 1–30 build vocabulary and supervised practice on core procedures; days 31–60 move to independent work with competency sign-offs; days 61–90 focus on full productivity, cross-training and a credential plan.
Before day one
- Confirm start date, schedule, pay and supervisor in writing
- Verify required credentials: CPCU, AU (as applicable)
- Prepare equipment and access: underwriting software; rating engines; loss run reports; excel
- Assign a buddy or preceptor
- Enroll the new hire in Insurance Underwriter training so foundations are covered before or during week one
Week one: orient and protect
- Workplace tour, emergency procedures and incident reporting
- Protect applicant data
- Follow anti-discrimination rules
- Follow state insurance rules
- Report suspected fraud
- Shadow an experienced insurance underwriter through a full shift
- Training modules 1–3: role foundations, a day on the job and essential vocabulary (15 terms)
Days 1–30: learn
Goal: perform core tasks safely under supervision.
- Supervised practice: underwrite a small business policy
- Supervised practice: read a loss run report
- Supervised practice: negotiate terms with a broker
- Training modules 4–7: duties, step-by-step tasks, tools and safety
- 30-day check-in: confidence, questions and early wins
Days 31–60: contribute
Goal: handle a regular workload independently.
- Review applications: independently
- Assess risk: independently
- Set premiums and terms: independently
- Approve or decline coverage: independently
- Competency sign-offs completed (see checklist below)
- Training final knowledge check and certificate of completion
- 60-day check-in
Days 61–90: own
Goal: full productivity and a growth plan.
- Meet productivity and quality targets for the role
- Begin cross-training on a secondary task
- Agree on a credential goal (for example, CPCU)
- Discuss the career path: Underwriting Trainee → Underwriter → Senior Underwriter
- 90-day review
Competency checklist
| Skill or task | Trained | Observed | Signed off |
|---|---|---|---|
| Underwrite a Small Business Policy | |||
| Read a Loss Run Report | |||
| Negotiate Terms with a Broker | |||
| Risk assessment | |||
| Underwriting guidelines | |||
| Pricing | |||
| Financial analysis |
How to measure onboarding success
- Time to independent work
- Error or rework rate
- Internal customer satisfaction
- 90-day retention
How Insurance Underwriter training maps to this plan
- Introduction to the Insurance Underwriter Role
- A Day on the Job
- Essential Insurance Underwriter Vocabulary
- Core Duties and Responsibilities
- Common Tasks, Step by Step
- Tools, Equipment and Technology
- Safety, Compliance and Professional Standards
- Skills Employers Look For
- Launching Your Insurance Underwriter Career
- Final Knowledge Check
