Onboarding plan

Insurance Underwriter Onboarding Plan (30-60-90 Days)

A practical, printable plan to take a new insurance underwriter from first day to full productivity.

Updated By the Career Education Institute Curriculum Team
Insurance Underwriter onboarding at a glance

Week one covers orientation, safety and shadowing. Days 1–30 build vocabulary and supervised practice on core procedures; days 31–60 move to independent work with competency sign-offs; days 61–90 focus on full productivity, cross-training and a credential plan.

Before day one

  • Confirm start date, schedule, pay and supervisor in writing
  • Verify required credentials: CPCU, AU (as applicable)
  • Prepare equipment and access: underwriting software; rating engines; loss run reports; excel
  • Assign a buddy or preceptor
  • Enroll the new hire in Insurance Underwriter training so foundations are covered before or during week one

Week one: orient and protect

  • Workplace tour, emergency procedures and incident reporting
  • Protect applicant data
  • Follow anti-discrimination rules
  • Follow state insurance rules
  • Report suspected fraud
  • Shadow an experienced insurance underwriter through a full shift
  • Training modules 1–3: role foundations, a day on the job and essential vocabulary (15 terms)

Days 1–30: learn

Goal: perform core tasks safely under supervision.

  • Supervised practice: underwrite a small business policy
  • Supervised practice: read a loss run report
  • Supervised practice: negotiate terms with a broker
  • Training modules 4–7: duties, step-by-step tasks, tools and safety
  • 30-day check-in: confidence, questions and early wins

Days 31–60: contribute

Goal: handle a regular workload independently.

  • Review applications: independently
  • Assess risk: independently
  • Set premiums and terms: independently
  • Approve or decline coverage: independently
  • Competency sign-offs completed (see checklist below)
  • Training final knowledge check and certificate of completion
  • 60-day check-in

Days 61–90: own

Goal: full productivity and a growth plan.

  • Meet productivity and quality targets for the role
  • Begin cross-training on a secondary task
  • Agree on a credential goal (for example, CPCU)
  • Discuss the career path: Underwriting Trainee → Underwriter → Senior Underwriter
  • 90-day review

Competency checklist

Skill or taskTrainedObservedSigned off
Underwrite a Small Business Policy
Read a Loss Run Report
Negotiate Terms with a Broker
Risk assessment
Underwriting guidelines
Pricing
Financial analysis

How to measure onboarding success

  • Time to independent work
  • Error or rework rate
  • Internal customer satisfaction
  • 90-day retention

How Insurance Underwriter training maps to this plan

  1. Introduction to the Insurance Underwriter Role
  2. A Day on the Job
  3. Essential Insurance Underwriter Vocabulary
  4. Core Duties and Responsibilities
  5. Common Tasks, Step by Step
  6. Tools, Equipment and Technology
  7. Safety, Compliance and Professional Standards
  8. Skills Employers Look For
  9. Launching Your Insurance Underwriter Career
  10. Final Knowledge Check
Get team pricing
Team pricing