Onboarding plan
Sales Engineer Onboarding Plan (30-60-90 Days)
A practical, printable plan to take a new sales engineer from first day to full productivity.
Sales Engineer onboarding at a glance
Week one covers orientation, safety and shadowing. Days 1–30 build vocabulary and supervised practice on core procedures; days 31–60 move to independent work with competency sign-offs; days 61–90 focus on full productivity, cross-training and a credential plan.
Before day one
- Confirm start date, schedule, pay and supervisor in writing
- Verify required credentials: Vendor technical certifications, Professional Engineer (PE) (as applicable)
- Prepare equipment and access: CRM systems; demo environments; diagramming tools; presentation software
- Assign a buddy or preceptor
- Enroll the new hire in Sales Engineer training so foundations are covered before or during week one
Week one: orient and protect
- Workplace tour, emergency procedures and incident reporting
- Follow customer site safety rules
- Protect customer data in demos
- Travel safely
- Avoid overpromising capabilities
- Shadow an experienced sales engineer through a full shift
- Training modules 1–3: role foundations, a day on the job and essential vocabulary (15 terms)
Days 1–30: learn
Goal: perform core tasks safely under supervision.
- Supervised practice: deliver a tailored demo
- Supervised practice: run a proof of concept
- Supervised practice: answer an RFP
- Training modules 4–7: duties, step-by-step tasks, tools and safety
- 30-day check-in: confidence, questions and early wins
Days 31–60: contribute
Goal: handle a regular workload independently.
- Learn customer technical requirements: independently
- Design technical solutions: independently
- Deliver product demonstrations: independently
- Answer technical questions: independently
- Competency sign-offs completed (see checklist below)
- Training final knowledge check and certificate of completion
- 60-day check-in
Days 61–90: own
Goal: full productivity and a growth plan.
- Meet productivity and quality targets for the role
- Begin cross-training on a secondary task
- Agree on a credential goal (for example, Vendor technical certifications)
- Discuss the career path: Associate Sales Engineer → Sales Engineer → Senior SE or Solutions Architect
- 90-day review
Competency checklist
| Skill or task | Trained | Observed | Signed off |
|---|---|---|---|
| Deliver a Tailored Demo | |||
| Run a Proof of Concept | |||
| Answer an RFP | |||
| Technical product expertise | |||
| Solution design | |||
| Demonstrations | |||
| RFP writing |
How to measure onboarding success
- Time to independent shifts or first sale
- Sales per hour, conversion or quota attainment
- Customer satisfaction scores
- 30- and 90-day retention
How Sales Engineer training maps to this plan
- Introduction to the Sales Engineer Role
- A Day on the Job
- Essential Sales Engineer Vocabulary
- Core Duties and Responsibilities
- Common Tasks, Step by Step
- Tools, Equipment and Technology
- Safety, Compliance and Professional Standards
- Skills Employers Look For
- Launching Your Sales Engineer Career
- Final Knowledge Check
