Business & Office training

Claims Adjuster Training

Learn what claims adjusters do and how they do it: a semi-in-depth, practical course covering the role, vocabulary, common procedures, safety and career launch.

Updated By the Career Education Institute Curriculum Team
Enroll nowView syllabus
What you’ll learn in Claims Adjuster training

A practical, general introduction to the claims adjuster job: what the role involves, 15+ key terms, how to perform common tasks such as inspect a roof for hail damage and write a property damage estimate, safety essentials and how to launch your career. Online, self-paced, about 10 hours, $89.99.

  • Tuition
    $89.99
    Volume pricing from 2 seats
  • Length
    10 hours
    10 modules
  • Format
    Online
    Self-paced, any device
  • Access
    12 months
    LMS access
  • Level
    Beginner
    To intermediate
  • You receive
    Certificate
    Of completion

Learning outcomes

By the end of this course you will be able to:

  • Explain what a claims adjuster does day to day, where they work and how the role fits into the team
  • Use 15+ essential claims adjuster terms correctly
  • Walk through inspect a roof for hail damage, write a property damage estimate, and explain a claim decision to a policyholder step by step
  • Identify the tools, equipment and technology used on the job
  • Apply core safety, compliance and professional standards
  • Map your path into the field, including credentials such as State adjuster license

Course syllabus

10 modules, about 10 hours in total.

MODULE 01Introduction to the Claims Adjuster Role50 min
  • What claims adjusters do and why the role matters
  • Where they work: settings, employers and teams
  • Pay, job outlook and the career ladder
  • Professional and ethical expectations
MODULE 02A Day on the Job35 min
  • A realistic shift, start to finish
  • Schedules, shifts and workload
  • Working with supervisors, coworkers and customers
  • The best and hardest parts of the job
MODULE 03Essential Claims Adjuster Vocabulary1 hr
  • Key term: Policy
  • Key term: Coverage
  • Key term: Deductible
  • Key term: Exclusion
  • Key term: Claimant
  • Plus 10 more terms with practice drills
MODULE 04Core Duties and Responsibilities1 hr
  • Review insurance policies and coverage
  • Inspect property or vehicle damage
  • Interview claimants, witnesses and experts
  • Estimate repair or replacement costs
  • Negotiate and approve settlements
MODULE 05Common Tasks, Step by Step2 hr 10 min
  • How to inspect a roof for hail damage
  • How to write a property damage estimate
  • How to explain a claim decision to a policyholder
  • Common mistakes and how to avoid them
MODULE 06Tools, Equipment and Technology50 min
  • Xactimate or similar estimating software
  • Claims management systems
  • Ladders and measuring tools
  • Moisture meters
  • Cameras and drones
MODULE 07Safety, Compliance and Professional Standards1 hr 10 min
  • Use ladder safety and fall protection on roofs
  • Watch for structural
  • Drive safely between inspections
  • Follow safety plans in disaster areas
MODULE 08Skills Employers Look For50 min
  • Policy interpretation
  • Damage estimating
  • Xactimate
  • Empathy
  • Objectivity
MODULE 09Launching Your Claims Adjuster Career50 min
  • Education and training pathways
  • Credential overview: State adjuster license
  • Credential overview: Xactimate certification
  • Resume and interview preparation
  • Your first 90 days on the job
MODULE 10Final Knowledge Check50 min
  • Comprehensive practice exam with explanations
  • Certificate of completion on passing

Who this training is for

  • Students: find out what the claims adjuster job is really like before choosing a program or major.
  • Career changers: test-drive the field and build vocabulary and confidence before investing in formal training.
  • New hires and employers: shorten ramp-up time with a consistent foundation for every new claims adjuster.

Pricing

$89.99 per learner. Buying for a team? Volume pricing applies automatically from 2 learners.

SeatsDiscount
2 to 101% off
11 to 202% off
21 to 503% off
51 to 1005% off
101 to 2507% off
251 to 5008% off
501 to 1,00010% off

Free preview lessons

Sample the course material for free:

Why train for this career

Claims adjusters, examiners and investigators evaluate insurance claims, inspect damage, interview people, review policies and determine coverage and settlement amounts. BLS reports a median wage of $78,000 (May 2025) and about 20,900 openings per year. Read the full claims adjuster career profile or see salary details.

Enroll in Claims Adjuster Training

Fill this out and press the button: your email app will open with a pre-filled message to our enrollment team (info@hazwoper-osha.com). We reply with a payment link or invoice and your learning-platform login. Nothing you type is stored on this website.

Course Claims Adjuster Training · 10 hours · $89.99 per learner

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Claims Adjuster training FAQ
How long is the Claims Adjuster training?
About 10 hours, online, self-paced. You get 12 months of LMS access, so you can learn around work or school.
How much does the Claims Adjuster training cost?
$89.99 per learner. Volume pricing applies automatically from 2 learners, up to 10% off for large groups.
Is the course online?
Yes. The course runs on our online learning platform (LMS). After you enroll, we email your login details.
Will this course make me a licensed or certified claims adjuster?
No. This is a general career-preparation course. It does not by itself grant a state license, national certification or academic credit. Most states require insurance adjusters to be licensed. Requirements usually include pre-licensing education, an exam and continuing education. Adjusters working in multiple states often hold several licenses. It is designed to help you understand the job and prepare for the formal training, exams and interviews that follow.
Who is this course for?
Students exploring careers, adults changing careers, new hires who want a faster ramp-up, and employers onboarding claims adjusters.
How do I enroll?
Use the enrollment form on this page. It opens a pre-filled email to our team, and we reply with your payment link or invoice and your LMS access. You can also call 1-866-429-6742.
Do you offer group or employer pricing?
Volume pricing from 2 seats. Choose “My team or employees” on the form or visit our employer training page.
What do I receive when I finish?
Certificate of completion from Career Education Institute after you pass the final knowledge check.


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