Transportation & Logistics training

Freight Dispatcher Training

Learn what freight dispatchers do and how they do it: a semi-in-depth, practical course covering the role, vocabulary, common procedures, safety and career launch.

Updated By the Career Education Institute Curriculum Team
Enroll nowView syllabus
What you’ll learn in Freight Dispatcher training

A practical, general introduction to the freight dispatcher job: what the role involves, 15+ key terms, how to perform common tasks such as assign a load to a driver and handle a breakdown, safety essentials and how to launch your career. Online, self-paced, about 8 hours, $74.99.

  • Tuition
    $74.99
    Volume pricing from 2 seats
  • Length
    8 hours
    10 modules
  • Format
    Online
    Self-paced, any device
  • Access
    12 months
    LMS access
  • Level
    Beginner
    To intermediate
  • You receive
    Certificate
    Of completion

Learning outcomes

By the end of this course you will be able to:

  • Explain what a freight dispatcher does day to day, where they work and how the role fits into the team
  • Use 15+ essential freight dispatcher terms correctly
  • Walk through assign a load to a driver, handle a breakdown, and book a load from a load board step by step
  • Identify the tools, equipment and technology used on the job
  • Apply core safety, compliance and professional standards
  • Map your path into the field, including credentials such as Dispatcher training certificate

Course syllabus

10 modules, about 8 hours in total.

MODULE 01Introduction to the Freight Dispatcher Role40 min
  • What freight dispatchers do and why the role matters
  • Where they work: settings, employers and teams
  • Pay, job outlook and the career ladder
  • Professional and ethical expectations
MODULE 02A Day on the Job30 min
  • A realistic shift, start to finish
  • Schedules, shifts and workload
  • Working with supervisors, coworkers and customers
  • The best and hardest parts of the job
MODULE 03Essential Freight Dispatcher Vocabulary50 min
  • Key term: TMS
  • Key term: Load board
  • Key term: Rate confirmation
  • Key term: Detention
  • Key term: Deadhead
  • Plus 10 more terms with practice drills
MODULE 04Core Duties and Responsibilities50 min
  • Assign loads and routes to drivers
  • Plan schedules within hours-of-service limits
  • Book pickup and delivery appointments
  • Track shipments with GPS and ELD data
  • Update customers on status and delays
MODULE 05Common Tasks, Step by Step1 hr 45 min
  • How to assign a load to a driver
  • How to handle a breakdown
  • How to book a load from a load board
  • Common mistakes and how to avoid them
MODULE 06Tools, Equipment and Technology40 min
  • Transportation management systems (TMS)
  • GPS and ELD tracking
  • Load boards such as DAT
  • Phones and messaging apps
  • Mapping tools
MODULE 07Safety, Compliance and Professional Standards1 hr
  • Never pressure drivers to violate hours-of-service rules
  • Avoid routing trucks onto restricted roads
  • Monitor weather and road conditions
  • Take breaks to manage stress
MODULE 08Skills Employers Look For40 min
  • Load planning
  • Route planning
  • Hours-of-service knowledge
  • Multitasking
  • Communication
MODULE 09Launching Your Freight Dispatcher Career40 min
  • Education and training pathways
  • Credential overview: Dispatcher training certificate
  • Credential overview: ASCM CLTD
  • Resume and interview preparation
  • Your first 90 days on the job
MODULE 10Final Knowledge Check40 min
  • Comprehensive practice exam with explanations
  • Certificate of completion on passing

Who this training is for

  • Students: find out what the freight dispatcher job is really like before choosing a program or major.
  • Career changers: test-drive the field and build vocabulary and confidence before investing in formal training.
  • New hires and employers: shorten ramp-up time with a consistent foundation for every new freight dispatcher.

Pricing

$74.99 per learner. Buying for a team? Volume pricing applies automatically from 2 learners.

SeatsDiscount
2 to 101% off
11 to 202% off
21 to 503% off
51 to 1005% off
101 to 2507% off
251 to 5008% off
501 to 1,00010% off

Free preview lessons

Sample the course material for free:

Why train for this career

Dispatchers schedule and coordinate drivers, vehicles and loads, communicate with customers and drivers, track shipments and solve problems so freight and service calls stay on schedule. BLS reports a median wage of $50,340 (May 2025) and about 16,000 openings per year. Read the full freight dispatcher career profile or see salary details.

Enroll in Freight Dispatcher Training

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Course Freight Dispatcher Training · 8 hours · $74.99 per learner

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Freight Dispatcher training FAQ
How long is the Freight Dispatcher training?
About 8 hours, online, self-paced. You get 12 months of LMS access, so you can learn around work or school.
How much does the Freight Dispatcher training cost?
$74.99 per learner. Volume pricing applies automatically from 2 learners, up to 10% off for large groups.
Is the course online?
Yes. The course runs on our online learning platform (LMS). After you enroll, we email your login details.
Will this course make me a licensed or certified freight dispatcher?
No. This is a general career-preparation course. It does not by itself grant a state license, national certification or academic credit. It is designed to help you understand the job and prepare for the formal training, exams and interviews that follow.
Who is this course for?
Students exploring careers, adults changing careers, new hires who want a faster ramp-up, and employers onboarding freight dispatchers.
How do I enroll?
Use the enrollment form on this page. It opens a pre-filled email to our team, and we reply with your payment link or invoice and your LMS access. You can also call 1-866-429-6742.
Do you offer group or employer pricing?
Volume pricing from 2 seats. Choose “My team or employees” on the form or visit our employer training page.
What do I receive when I finish?
Certificate of completion from Career Education Institute after you pass the final knowledge check.


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