Business & Office training

General and Operations Manager Training

Learn what general and operations managers do and how they do it: a semi-in-depth, practical course covering the role, vocabulary, common procedures, safety and career launch.

Updated By the Career Education Institute Curriculum Team
Enroll nowView syllabus
What you’ll learn in General and Operations Manager training

A practical, general introduction to the general and operations manager job: what the role involves, 15+ key terms, how to perform common tasks such as find and fix a bottleneck and run a daily operations huddle, safety essentials and how to launch your career. Online, self-paced, about 10 hours, $89.99.

  • Tuition
    $89.99
    Volume pricing from 2 seats
  • Length
    10 hours
    10 modules
  • Format
    Online
    Self-paced, any device
  • Access
    12 months
    LMS access
  • Level
    Beginner
    To intermediate
  • You receive
    Certificate
    Of completion

Learning outcomes

By the end of this course you will be able to:

  • Explain what a general and operations manager does day to day, where they work and how the role fits into the team
  • Use 15+ essential general and operations manager terms correctly
  • Walk through find and fix a bottleneck, run a daily operations huddle, and explain a budget variance step by step
  • Identify the tools, equipment and technology used on the job
  • Apply core safety, compliance and professional standards
  • Map your path into the field, including credentials such as Lean Six Sigma

Course syllabus

10 modules, about 10 hours in total.

MODULE 01Introduction to the General and Operations Manager Role50 min
  • What general and operations managers do and why the role matters
  • Where they work: settings, employers and teams
  • Pay, job outlook and the career ladder
  • Professional and ethical expectations
MODULE 02A Day on the Job35 min
  • A realistic shift, start to finish
  • Schedules, shifts and workload
  • Working with supervisors, coworkers and customers
  • The best and hardest parts of the job
MODULE 03Essential General and Operations Manager Vocabulary1 hr
  • Key term: KPI
  • Key term: Operating budget
  • Key term: Throughput
  • Key term: Lean
  • Key term: Six Sigma
  • Plus 10 more terms with practice drills
MODULE 04Core Duties and Responsibilities1 hr
  • Manage daily operations
  • Supervise staff and managers
  • Set and track budgets
  • Improve processes
  • Track performance metrics
MODULE 05Common Tasks, Step by Step2 hr 10 min
  • How to find and fix a bottleneck
  • How to run a daily operations huddle
  • How to explain a budget variance
  • Common mistakes and how to avoid them
MODULE 06Tools, Equipment and Technology50 min
  • ERP systems
  • Scheduling software
  • Spreadsheets
  • KPI dashboards
  • Inventory systems
MODULE 07Safety, Compliance and Professional Standards1 hr 10 min
  • Enforce workplace safety rules
  • Investigate incidents
  • Maintain safe staffing
  • Ensure OSHA compliance
MODULE 08Skills Employers Look For50 min
  • Operations management
  • Budgeting
  • Process improvement
  • Leadership
  • Problem-solving
MODULE 09Launching Your General and Operations Manager Career50 min
  • Education and training pathways
  • Credential overview: Lean Six Sigma
  • Credential overview: PMP
  • Resume and interview preparation
  • Your first 90 days on the job
MODULE 10Final Knowledge Check50 min
  • Comprehensive practice exam with explanations
  • Certificate of completion on passing

Who this training is for

  • Students: find out what the general and operations manager job is really like before choosing a program or major.
  • Career changers: test-drive the field and build vocabulary and confidence before investing in formal training.
  • New hires and employers: shorten ramp-up time with a consistent foundation for every new general and operations manager.

Pricing

$89.99 per learner. Buying for a team? Volume pricing applies automatically from 2 learners.

SeatsDiscount
2 to 101% off
11 to 202% off
21 to 503% off
51 to 1005% off
101 to 2507% off
251 to 5008% off
501 to 1,00010% off

Free preview lessons

Sample the course material for free:

Why train for this career

General and operations managers plan, direct and coordinate the operations of organizations, managing daily work, staff, budgets and resources. BLS reports a median wage of $105,770 (May 2025) and about 285,000 openings per year. Read the full general and operations manager career profile or see salary details.

Enroll in General and Operations Manager Training

Fill this out and press the button: your email app will open with a pre-filled message to our enrollment team (info@hazwoper-osha.com). We reply with a payment link or invoice and your learning-platform login. Nothing you type is stored on this website.

Course General and Operations Manager Training · 10 hours · $89.99 per learner

We currently serve U.S. residents only.
Got a code from your school, college, employer or organization? Enter it to save 10%.

Prefer to call? 1-866-429-6742 · Email info@hazwoper-osha.com

Your email app should now be open with your request. Just press send. If nothing opened, copy the message below and email it to info@hazwoper-osha.com (cc hasan@hazwoper-osha.com).





General and Operations Manager training FAQ
How long is the General and Operations Manager training?
About 10 hours, online, self-paced. You get 12 months of LMS access, so you can learn around work or school.
How much does the General and Operations Manager training cost?
$89.99 per learner. Volume pricing applies automatically from 2 learners, up to 10% off for large groups.
Is the course online?
Yes. The course runs on our online learning platform (LMS). After you enroll, we email your login details.
Will this course make me a licensed or certified general and operations manager?
No. This is a general career-preparation course. It does not by itself grant a state license, national certification or academic credit. It is designed to help you understand the job and prepare for the formal training, exams and interviews that follow.
Who is this course for?
Students exploring careers, adults changing careers, new hires who want a faster ramp-up, and employers onboarding general and operations managers.
How do I enroll?
Use the enrollment form on this page. It opens a pre-filled email to our team, and we reply with your payment link or invoice and your LMS access. You can also call 1-866-429-6742.
Do you offer group or employer pricing?
Volume pricing from 2 seats. Choose “My team or employees” on the form or visit our employer training page.
What do I receive when I finish?
Certificate of completion from Career Education Institute after you pass the final knowledge check.


Enroll nowFree practice test