Bartender how-to

How to Cut Off an Intoxicated Guest

Responsible service keeps everyone safe.

Updated By the Career Education Institute Curriculum Team
Quick answer

Responsible service keeps everyone safe. In short: watch; tell; speak, then complete the remaining steps below.

Step by step

  1. Watch for signs of intoxication.

  2. Tell a manager.

  3. Speak privately and calmly.

  4. Offer water and food.

  5. Help arrange safe transportation.

  6. Document the incident.

Safety reminders for bartenders

  • Follow responsible alcohol service laws
  • Use safe glassware handling
  • Keep floors dry behind the bar
  • Know emergency procedures

Jigger · Well drink · Call drink · Neat · On the rocks · Muddle: see the full bartender glossary.

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