Computer Systems Analyst how-to

How to Gather Requirements from Users

Clear requirements prevent expensive rework.

Updated By the Career Education Institute Curriculum Team
Quick answer

Clear requirements prevent expensive rework. In short: identify; ask; observe, then complete the remaining steps below.

Step by step

  1. Identify stakeholders and schedule interviews.

  2. Ask about goals, pain points and current workarounds.

  3. Observe users doing their work.

  4. Write requirements in plain language.

  5. Prioritize them with stakeholders.

  6. Confirm and get sign-off.

Safety reminders for computer systems analysts

  • Protect sensitive data in testing
  • Follow change management procedures
  • Use ergonomic workstations
  • Manage stress during launches

Requirements · User story · Use case · Process map · Gap analysis · UAT: see the full computer systems analyst glossary.

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