Skills
Courier Skills & Tools
The technical skills, people skills and tools employers look for in couriers, and how to build and show them.
What skills do couriers need?
Couriers need technical skills such as route planning, safe driving, and chain of custody, plus people skills like reliability and time management. They also use tools such as Delivery apps and GPS.
Technical (hard) skills
- Route planning
- Safe driving
- Chain of custody
- Specimen handling
- Delivery apps
- Signature capture
People (soft) skills
- Reliability
- Time management
- Courtesy
- Independence
Tools, equipment and technology
- Delivery apps
- GPS
- Coolers
- Scanners
- Vehicles or bikes
- Phones
Skills in action: common tasks
These step-by-step guides show how couriers put their skills to work:
- How to transport medical specimens safely
- How to plan an efficient delivery route
- How to track mileage as an independent courier
How to show these skills on a resume
- Lead your skills section with the technical skills from the job posting, for example, “Route planning” and “Safe driving.”
- Prove soft skills with results: instead of listing “reliability,” describe a situation where you used it.
- List credentials such as Driver’s license near the top, with the issuing organization and date.
- Use the employer’s vocabulary. Our courier glossary covers the terms hiring managers expect.
How to build these skills
Formal training, supervised practice and certification are the most direct routes. Our Courier training introduces each of these skills with plain-language lessons, procedures and a final knowledge check: a strong foundation before hands-on training or your first day.