Debt Collector how-to

How to Set Up an Affordable Payment Plan

Plans people can keep get paid.

Updated By the Career Education Institute Curriculum Team
Quick answer

Plans people can keep get paid. In short: ask; review; suggest, then complete the remaining steps below.

Step by step

  1. Ask about their situation.

  2. Review the balance.

  3. Suggest a monthly amount.

  4. Agree on dates.

  5. Confirm in writing.

  6. Set reminders.

Safety reminders for debt collectors

  • Follow FDCPA and Reg F
  • Protect customer data
  • Never threaten or harass
  • Take breaks after hard calls

FDCPA · Delinquent account · Charge-off · Payment plan · Settlement · Skip tracing: see the full debt collector glossary.

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