Glossary

Mail Clerk Terms & Vocabulary

15 essential mail clerk terms with plain-English definitions: the vocabulary you’ll hear in training and on day one.

Updated By the Career Education Institute Curriculum Team
Key mail clerk vocabulary

These 15 terms come up constantly in mail clerk training, on the job and in interviews. Knowing them helps you follow instructions, document accurately and sound prepared.

Bulk mail
Large mailings.
Carrier pickup
Outgoing mail collection.
Certified mail
Mail with proof of delivery.
Chain of custody
Tracking who handled items.
Indicia
Printed postage mark.
Inserter
Machine that stuffs envelopes.
Intelligent Mail barcode
USPS barcode.
Interoffice mail
Internal mail.
Mail stop
Internal delivery point.
Manifest
List of shipments.
Postage meter
Machine that prints postage.
Presort
Sorting for postage discounts.
Return to sender
Undeliverable mail.
Suspicious package
Possible threat.
Tracking number
Package ID.

Practice these terms

Test yourself with the free Mail Clerk practice test: it includes vocabulary questions built from this list. For a complete course, see Mail Clerk training.

Browse terms from every career in our career glossary.

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