Skills
Mail Clerk Skills & Tools
The technical skills, people skills and tools employers look for in mail clerks, and how to build and show them.
What skills do mail clerks need?
Mail Clerks need technical skills such as mail sorting, postage meters, and inserting machines, plus people skills like reliability and organization. They also use tools such as Postage meters and Folding and inserting machines.
Technical (hard) skills
- Mail sorting
- Postage meters
- Inserting machines
- Package tracking
- Bulk mail rules
- Delivery routing
People (soft) skills
- Reliability
- Organization
- Accuracy
- Courtesy
Tools, equipment and technology
- Postage meters
- Folding and inserting machines
- Package trackers
- Scales
- Carts
- Label printers
Skills in action: common tasks
These step-by-step guides show how mail clerks put their skills to work:
- How to sort incoming mail fast
- How to set up an inserting machine job
- How to handle a suspicious package
How to show these skills on a resume
- Lead your skills section with the technical skills from the job posting, for example, “Mail sorting” and “Postage meters.”
- Prove soft skills with results: instead of listing “reliability,” describe a situation where you used it.
- List credentials such as USPS bulk mail training near the top, with the issuing organization and date.
- Use the employer’s vocabulary. Our mail clerk glossary covers the terms hiring managers expect.
How to build these skills
Formal training, supervised practice and certification are the most direct routes. Our Mail Clerk training introduces each of these skills with plain-language lessons, procedures and a final knowledge check: a strong foundation before hands-on training or your first day.