Postal Clerk how-to

How to Help a Customer Pick the Best Mail Option

The right option saves money.

Updated By the Career Education Institute Curriculum Team
Quick answer

The right option saves money. In short: ask; ask; weigh, then complete the remaining steps below.

Step by step

  1. Ask what it is.

  2. Ask when it must arrive.

  3. Weigh it.

  4. Compare options.

  5. Explain tracking and insurance.

  6. Process.

Safety reminders for postal clerks

  • Screen for hazmat
  • Lift safely
  • Follow security rules
  • Protect cash

USPS · ZIP Code · Mail class · Tracking · Postage · Priority Mail: see the full postal clerk glossary.

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