Skills
Shuttle Driver Skills & Tools
The technical skills, people skills and tools employers look for in shuttle drivers, and how to build and show them.
What skills do shuttle drivers need?
Shuttle Drivers need technical skills such as safe driving, passenger assistance, and wheelchair securement, plus people skills like courtesy and patience. They also use tools such as Shuttles and vans and Limousines.
Technical (hard) skills
- Safe driving
- Passenger assistance
- Wheelchair securement
- Route knowledge
- Vehicle inspection
- Customer service
People (soft) skills
- Courtesy
- Patience
- Punctuality
- Calm
Tools, equipment and technology
- Shuttles and vans
- Limousines
- Wheelchair lifts
- GPS
- Radios
- Dispatch apps
Skills in action: common tasks
These step-by-step guides show how shuttle drivers put their skills to work:
- How to help a rider using a wheelchair lift
- How to keep a shuttle on schedule
- How to provide five-star chauffeur service
How to show these skills on a resume
- Lead your skills section with the technical skills from the job posting, for example, “Safe driving” and “Passenger assistance.”
- Prove soft skills with results: instead of listing “courtesy,” describe a situation where you used it.
- List credentials such as CDL with passenger endorsement near the top, with the issuing organization and date.
- Use the employer’s vocabulary. Our shuttle driver glossary covers the terms hiring managers expect.
How to build these skills
Formal training, supervised practice and certification are the most direct routes. Our Shuttle Driver training introduces each of these skills with plain-language lessons, procedures and a final knowledge check: a strong foundation before hands-on training or your first day.