Glossary
Social and Community Service Manager Terms & Vocabulary
15 essential social and community service manager terms with plain-English definitions: the vocabulary you’ll hear in training and on day one.
Key social and community service manager vocabulary
These 15 terms come up constantly in social and community service manager training, on the job and in interviews. Knowing them helps you follow instructions, document accurately and sound prepared.
- Annual report
- A yearly summary.
- Board of directors
- Nonprofit governing body.
- Budget variance
- Difference from planned budget.
- Capacity building
- Strengthening an organization.
- Compliance
- Following rules.
- Grant
- Funding for a purpose.
- Indirect costs
- Overhead expenses.
- KPI
- Key performance indicator.
- Logic model
- A map of program inputs and outcomes.
- Needs assessment
- Identifying community needs.
- Outcome
- A change in participants.
- Output
- Activities delivered.
- RFP
- Request for proposals.
- Stakeholder
- A person with an interest.
- Theory of change
- How a program creates change.
Practice these terms
Test yourself with the free Social and Community Service Manager practice test: it includes vocabulary questions built from this list. For a complete course, see Social and Community Service Manager training.
Browse terms from every career in our career glossary.