Glossary
Travel Agent Terms & Vocabulary
15 essential travel agent terms with plain-English definitions: the vocabulary you’ll hear in training and on day one.
Key travel agent vocabulary
These 15 terms come up constantly in travel agent training, on the job and in interviews. Knowing them helps you follow instructions, document accurately and sound prepared.
- All-inclusive
- A package including meals and drinks.
- Booking window
- How far ahead trips are booked.
- Commission
- Payment from suppliers.
- FAM trip
- A familiarization trip for agents.
- GDS
- Global distribution system for bookings.
- Host agency
- An agency supporting independent agents.
- Itinerary
- A detailed travel plan.
- Layover
- A stop between flights.
- Passport validity
- Required time left on a passport.
- Seller of travel
- State registration for travel sellers.
- Service fee
- A fee charged to clients.
- Shore excursion
- An activity during a cruise port stop.
- Supplier
- A hotel, airline, cruise line or tour company.
- Travel insurance
- Coverage for trip problems.
- Visa
- Permission to enter a country.
Practice these terms
Test yourself with the free Travel Agent practice test: it includes vocabulary questions built from this list. For a complete course, see Travel Agent training.
Browse terms from every career in our career glossary.