Sales & Retail training

Travel Agent Training

Learn what travel agents do and how they do it: a semi-in-depth, practical course covering the role, vocabulary, common procedures, safety and career launch.

Updated By the Career Education Institute Curriculum Team
Enroll nowView syllabus
What you’ll learn in Travel Agent training

A practical, general introduction to the travel agent job: what the role involves, 15+ key terms, how to perform common tasks such as plan a custom vacation and rebook after a flight cancellation, safety essentials and how to launch your career. Online, self-paced, about 8 hours, $74.99.

  • Tuition
    $74.99
    Volume pricing from 2 seats
  • Length
    8 hours
    10 modules
  • Format
    Online
    Self-paced, any device
  • Access
    12 months
    LMS access
  • Level
    Beginner
    To intermediate
  • You receive
    Certificate
    Of completion

Learning outcomes

By the end of this course you will be able to:

  • Explain what a travel agent does day to day, where they work and how the role fits into the team
  • Use 15+ essential travel agent terms correctly
  • Walk through plan a custom vacation, rebook after a flight cancellation, and check travel document requirements step by step
  • Identify the tools, equipment and technology used on the job
  • Apply core safety, compliance and professional standards
  • Map your path into the field, including credentials such as Certified Travel Associate (CTA)

Course syllabus

10 modules, about 8 hours in total.

MODULE 01Introduction to the Travel Agent Role40 min
  • What travel agents do and why the role matters
  • Where they work: settings, employers and teams
  • Pay, job outlook and the career ladder
  • Professional and ethical expectations
MODULE 02A Day on the Job30 min
  • A realistic shift, start to finish
  • Schedules, shifts and workload
  • Working with supervisors, coworkers and customers
  • The best and hardest parts of the job
MODULE 03Essential Travel Agent Vocabulary50 min
  • Key term: GDS
  • Key term: Itinerary
  • Key term: FAM trip
  • Key term: Host agency
  • Key term: Commission
  • Plus 10 more terms with practice drills
MODULE 04Core Duties and Responsibilities50 min
  • Interview clients about trip goals and budgets
  • Research destinations and options
  • Book flights, hotels, cruises and tours
  • Explain travel documents and requirements
  • Handle changes and cancellations
MODULE 05Common Tasks, Step by Step1 hr 45 min
  • How to plan a custom vacation
  • How to rebook after a flight cancellation
  • How to check travel document requirements
  • Common mistakes and how to avoid them
MODULE 06Tools, Equipment and Technology40 min
  • Global distribution systems such as Sabre or Amadeus
  • Supplier booking portals
  • CRM tools
  • Itinerary software
  • Social media
MODULE 07Safety, Compliance and Professional Standards1 hr
  • Share travel advisories with clients
  • Recommend travel insurance
  • Protect client data and payments
  • Verify supplier reliability
MODULE 08Skills Employers Look For40 min
  • Booking systems (GDS)
  • Destination knowledge
  • Itinerary planning
  • Customer service
  • Organization
MODULE 09Launching Your Travel Agent Career40 min
  • Education and training pathways
  • Credential overview: Certified Travel Associate (CTA)
  • Credential overview: Certified Travel Counselor (CTC)
  • Resume and interview preparation
  • Your first 90 days on the job
MODULE 10Final Knowledge Check40 min
  • Comprehensive practice exam with explanations
  • Certificate of completion on passing

Who this training is for

  • Students: find out what the travel agent job is really like before choosing a program or major.
  • Career changers: test-drive the field and build vocabulary and confidence before investing in formal training.
  • New hires and employers: shorten ramp-up time with a consistent foundation for every new travel agent.

Pricing

$74.99 per learner. Buying for a team? Volume pricing applies automatically from 2 learners.

SeatsDiscount
2 to 101% off
11 to 202% off
21 to 503% off
51 to 1005% off
101 to 2507% off
251 to 5008% off
501 to 1,00010% off

Free preview lessons

Sample the course material for free:

Why train for this career

Travel agents plan and sell travel, including flights, hotels, cruises, tours and packages, helping clients find the best options and handling changes and problems. BLS reports a median wage of $50,160 (May 2025) and about 5,900 openings per year. Read the full travel agent career profile or see salary details.

Enroll in Travel Agent Training

Fill this out and press the button: your email app will open with a pre-filled message to our enrollment team (info@hazwoper-osha.com). We reply with a payment link or invoice and your learning-platform login. Nothing you type is stored on this website.

Course Travel Agent Training · 8 hours · $74.99 per learner

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Travel Agent training FAQ
How long is the Travel Agent training?
About 8 hours, online, self-paced. You get 12 months of LMS access, so you can learn around work or school.
How much does the Travel Agent training cost?
$74.99 per learner. Volume pricing applies automatically from 2 learners, up to 10% off for large groups.
Is the course online?
Yes. The course runs on our online learning platform (LMS). After you enroll, we email your login details.
Will this course make me a licensed or certified travel agent?
No. This is a general career-preparation course. It does not by itself grant a state license, national certification or academic credit. Some states, such as California, Florida, Hawaii and Washington, require seller-of-travel registration. It is designed to help you understand the job and prepare for the formal training, exams and interviews that follow.
Who is this course for?
Students exploring careers, adults changing careers, new hires who want a faster ramp-up, and employers onboarding travel agents.
How do I enroll?
Use the enrollment form on this page. It opens a pre-filled email to our team, and we reply with your payment link or invoice and your LMS access. You can also call 1-866-429-6742.
Do you offer group or employer pricing?
Volume pricing from 2 seats. Choose “My team or employees” on the form or visit our employer training page.
What do I receive when I finish?
Certificate of completion from Career Education Institute after you pass the final knowledge check.


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