Glossary

Warehouse Associate Terms & Vocabulary

15 essential warehouse associate terms with plain-English definitions: the vocabulary you’ll hear in training and on day one.

Updated By the Career Education Institute Curriculum Team
Key warehouse associate vocabulary

These 15 terms come up constantly in warehouse associate training, on the job and in interviews. Knowing them helps you follow instructions, document accurately and sound prepared.

Bill of lading
A shipping document listing the freight being transported.
Cross-docking
Moving inbound goods directly to outbound shipping with little storage.
Cycle count
Counting a portion of inventory regularly to keep records accurate.
Dunnage
Packing material that protects items during shipping.
FIFO
First in, first out: shipping oldest stock first.
OS&D
Overages, shortages and damages found when receiving.
Pallet
A flat structure used to stack and move goods.
Pick ticket
A list of items to pull for an order.
Putaway
Moving received goods into storage locations.
RF scanner
A handheld device that scans barcodes and connects to the WMS.
SKU
Stock-keeping unit: a unique product identifier.
Slotting
Assigning products to storage locations to improve efficiency.
Stretch wrap
Plastic film used to secure loads on pallets.
UPH
Units per hour: a common productivity measure.
WMS
Warehouse management system: software that tracks inventory and tasks.

Practice these terms

Test yourself with the free Warehouse Associate practice test: it includes vocabulary questions built from this list. For a complete course, see Warehouse Associate training.

Browse terms from every career in our career glossary.

Enroll in trainingTake fit quiz